Frequently Asked Questions

Planning a phone-free wedding or private event in Texas? In The Moment provides luxury phone privacy pouch rentals that help your guests stay present, eliminate distractions, and protect your event’s privacy.

Below you’ll find answers to our most frequently asked questions—including how our pouches work, what’s included in each package, where we travel, and how to book with us. Whether you're hosting in Houston, Dallas, or beyond, we've got everything you need to create an intentional, unforgettable experience.

Do guests keep their phones?

Yes! Guests keep their phones with them at all times. Phones are locked inside a stylish pouch that prevents photo and video use, but they can still access basic functions like checking the time, texts, or music through the pouch’s touch sensitive window.

Can guests use their phones in an emergency?

Absolutely. Our friendly staff is available from start to finish. If a guest needs to make a call, they can step over to our unlock station and we’ll open the pouch. We also recommend creating a designated “phone use” zone for added comfort.

What events do you support?

We serve all kinds of events:

  • Weddings & Receptions

  • Nikkahs & Spiritual Ceremonies

  • Showers & Engagement Parties

  • Galas & Corporate Gatherings

  • Private Family Events

If it matters to you, it matters to us.

Are you LGBTQ+ Friendly?

Absolutely! In The Moment proudly supports and welcomes all couples and families. We believe love is love, and we’re honored to help create intentional, inclusive, and distraction-free moments for everyone.

Where are you located?

We’re based in Houston and Dallas, but we love to travel throughout Texas!

What’s Included in Each Package?

Every package includes:

  • Phone Privacy Pouches - One for every guest based on your package size.

  • On-Site Attendants - Our friendly staff manages pouch check-in, support, and unlocking.

  • Setup & Breakdown - We arrive early and stay throughout the end of the event.

  • Unlocking Station - For emergencies or designated phone-use areas.

  • Signage Display - Optional signage to let guests know it’s a phone free space.

  • 5 Hours of Service - From guest arrival through your final dance!

  • Bonus: We also handle the awkwardness, so you don’t have to remind Aunt Linda to put her phone away.

How does it work?

  1. Our team greets your guests at the entrance.

  2. Each phone is placed in privacy pouch and is securely locked.

  3. Guests keep their pouch during the event.

  4. At the end or at our unlock station, we release the pouches.

How far in advance should I book?

We recommend booking at least 90 days in advance, but we’ll always try to accommodate last minute bookings when possible.

How do I book?

  • DM us on Instagram @InTheMomentTX

  • Fill out the contact form on our Contact Us page

  • Send us an email at info@in-the-moment.net

  • Message us through Eventective

We will confirm availability and help you pick the perfect package!